User Settings Tab

The Users > Settings tab (Settings > Misc. > Users) is the first tab on a user’s edit screen — sometimes referred to as the “User Settings” tab — and covers the account’s core profile, login, and role-based display fields. A handful of fields and flags below are only visible to editors with admin-level accounts (Company Admin or higher); a Company User editing another account may see a shorter list than what’s documented here.


Field Name Description
General Fields (Left Side) Core profile, login, and display preferences for the account
First Name Enter the first name of the user
Last Name Enter the last name of the user
Email The user’s login email address. Shown as read-only with an “edit” (pencil) button that opens a separate “Change Email” screen; only visible to admin-level editors
Password Sets the user’s login password. Must meet your company’s configured password policy — the exact length, uppercase, and special-character requirements are shown in the tooltip next to the field; only visible to admin-level editors
Mobile Cell phone number; required if the user is signing documents. Locked if the user has SMS-based multi-factor authentication enabled — contact support to update it in that case
MFA Status Shows whether multi-factor authentication is set up for the user (“Setup,” “Enabled,” or “Not Enabled”). Admins can turn MFA off for the user directly from here
Phone Number Enter the phone number of the user
Type Sets the user’s role/permission level (e.g., Company Admin, Company Users). Shown as a read-only field to editors who aren’t a Company Admin or higher
Default Location Sets the default location for the user on the inventory report
User Status Marks a user as Active or Inactive
Board Preference The board the user is in most frequently; used as their default board
Default Source Pull Type Sets which section(s) of the Source Board (Receiving, Inventory, Storage, Manual, or All) are expanded by default when this user opens it
Receiving Origin Type Locks the “Origin Type” field to Field or Storage whenever this user creates a new receivable, so they can’t create records against the other type. Leave on “– All –” to let them choose either
Weight Display Type Sets which unit of measure this user prefers weights to be displayed in
Receiving Scale Assigns the user’s default scale device, used to pull weight automatically when they create receiving records
Flags (Right Side) Checkboxes that turn on account-wide roles and display behavior
Manager Filters the AR/AP Report to the users this manager is in charge of. Only visible to admin-level editors; locked once the user being edited is themselves a Company Admin
Sales Shows this user’s name inside the order details as the Sales Person
Transportation Shows this user’s name inside the order details as the Booked By person
Accounting Grants the accounting role: enables invoice date/time fields on orders, shows invoice-related columns and buttons in the product/freight-fee matrix, and unlocks several financial-adjustment actions that are otherwise blocked for non-admin users
Show Freight And Fees Combined In Profit Matrix Combines the freight and fee rows into a single row on the order’s profit matrix instead of showing them separately
Update Original Packed Date Lets the user edit the “Original Packed Date” field on an inventory record; otherwise that field is locked. Only visible to admin-level editors
Vendor Marks the user as a vendor-type account, which hides most pricing, quantity, and internal comment columns and buttons throughout order screens. Only visible to admin-level editors
Customer Marks the user as a customer-type account, which hides internal-only order details (documents, comments, driver mobile numbers, pricing columns) the same way the Vendor flag does. Only visible to admin-level editors
Hide Chat Hides the chat icon in the top navbar for this user
Read Only Settings Locks most Settings pages (Products, Locations, Storages, Carriers, Companies, and similar) into a view-only state for this user — they can see the data but can’t edit it
Show PTI Labels on [Advanced] Production Board Adds a case-label/PTI-label selector column to the Production (or Advanced Production) Board for this user. The exact label shown depends on which board role the user has
Show Weight Display Dropdown in Navbar Adds a weight-unit dropdown to this user’s top navbar so they can switch their displayed unit of measure on the fly